Privacy policy.

Last updated: July 8, 2025

At NordVaka Hypnosis & Wellness, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information—especially in the context of hypnosis sessions that may include video recordings, session notes, and digital intake forms.

By engaging our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following personal and health-related information:

Full name, contact details, date of birth

Medical history or relevant background voluntarily shared

Intake forms, consent forms, and wellness goals

Notes and observations taken by the practitioner

Audio and video recordings of in-person or virtual sessions

Payment and billing information via secure third-party processors

2. How We Use Your Information

Your information is used only to:

Deliver safe, personalized hypnosis and wellness services

Document your progress and adapt your hypnosis plan

Ensure quality, compliance, and client safety

Communicate with you about appointments, services, or follow-up care

Process payments or handle billing questions

We do not sell or share your information with third parties for marketing purposes.

3. Session Recording

As part of NordVaka’s commitment to high-quality care and client progress, all client sessions may be:

Recorded via video and/or audio

Accompanied by professional note-taking

All recordings and notes are stored on HIPAA-compliant platforms such as SimplePractice, Notability (with encryption), or other secure storage methods. These recordings are never shared or used for marketing without your explicit, signed written consent.

You may opt out of recordings at any time unless they are required for legal or safety documentation (e.g., in high-risk scenarios).

4. Data Storage & Security

All client information is stored securely using:

HIPAA-compliant software and cloud storage

Encrypted backups

Secure office infrastructure and access controls

Only authorized NordVaka staff have access to your data.

5. Disclosure of Information

We will never disclose your information unless:

You provide written consent

It is legally required (e.g., subpoena or court order)

There is a risk of harm to you or another person (mandated reporting)

It is necessary to comply with applicable laws or licensing regulations

6. Your Rights

As a client, you have the right to:

Request access to your session records

Request corrections to any inaccurate information

Withdraw consent for future session recordings

Request deletion of your data (as permitted by law and record retention policies)

File a complaint if you believe your privacy rights have been violated

To exercise these rights, email: greg@nordvaka.com

7. Cookies & Website Data

Our website may collect anonymized analytics data (e.g., through Google Analytics) to improve user experience. We do not use cookies to collect personal health information.

8. Third-Party Services

We use trusted third-party platforms to support client care and administration, including:

SimplePractice (client portal, scheduling, secure messaging)

Stripe or Square (for secure payment processing)

HIPAA-compliant storage platforms for session recordings and notes

Each third party has its own privacy policy and meets HIPAA compliance standards.

9. Retention Period

Session records and client data are retained for a minimum of 7 years, or as required by law. After this period, they are securely deleted or destroyed.

10. Updates to This Policy

We may update this policy occasionally. Any changes will be posted here with the updated date. Your continued use of NordVaka services implies your acceptance of the revised terms.

Contact

If you have questions, requests, or concerns:

NordVaka Hypnosis & Wellness

📧 info@nordvaka.com

🌐 www.nordvaka.com